Oluwayemi Akinbande

Designing the systems behind public services.

Senior Service & UX Designer with seven years of experience. I design government-funded, regulated and public digital services, from the service blueprint to production.

Oluwayemi Akinbande
01Live

OrbitForm

Forms, submissions and e-signature for NDIS providers

Visit OrbitForm (opens in a new tab)
02Early access

NexOrbit

Operations platform for government-funded care providers

Visit NexOrbit (opens in a new tab)
03Live

Newdawn Support Services

Design system and public website for a care provider

Visit Newdawn Support Services (opens in a new tab)
04Concept

Collga

E-government platform for state and local governments in Nigeria

Read about Collga

How I work

How I break a difficult problem down.

I separate what people experience, what staff do and what the systems allow, and mark the line between what people see and what they do not. Then I make decisions in that order, using a service blueprint like the one below.

Service blueprint of the case study methodFour stages across (problem, decisions, outcome, artefacts) and four lanes down (people, frontstage, backstage, systems), with the line of visibility between frontstage and backstage.PROBLEMDECISIONSOUTCOMEARTEFACTSPEOPLEFRONTSTAGEBACKSTAGESYSTEMSLINE OFVISIBILITYLINE OF INTERNALINTERACTIONWhat people needThe journey we commit toWhat changed for themJourney mapsWhere it fails themInterface decisionsWhat shippedPrototypesWhy it failsService modelWhat staff can runService blueprintsWhat systems allowArchitecture and tokensWhat is measuredDesign system
Problem
  • PeopleWhat people need
  • FrontstageWhere it fails them
  • BackstageWhy it fails
  • SystemsWhat systems allow
Decisions
  • PeopleThe journey we commit to
  • FrontstageInterface decisions
  • BackstageService model
  • SystemsArchitecture and tokens
Outcome
  • PeopleWhat changed for them
  • FrontstageWhat shipped
  • BackstageWhat staff can run
  • SystemsWhat is measured
Artefacts
  • PeopleJourney maps
  • FrontstagePrototypes
  • BackstageService blueprints
  • SystemsDesign system

Testimonials

From people I've worked with.

  • Yemmy took the time to understand how our internal operations really run before he designed anything. His brainstorming turned scattered requirements into a clear, well-structured system, and he coordinated every stage of the work with care. The platform he delivered streamlined our daily workflows and took real pressure off the team.

    Claudia RogersAdmin, NDIS Provider
  • Yemmy has been an exceptional technology architect for as long as I have known him. He learned how a dental practice actually runs, then delivered far more than a website: sharp systems analysis and solutions that support our patients and our growth. He is brilliant at what he does, and I recommend him without hesitation.

    Dr Aisha AdewaleCEO, Glaze Dental
  • Working with Yemmy is a lesson in design and engineering leadership. He makes sure everyone understands the project structure and the hard parts, then breaks complex problems down brick by brick. He keeps the whole team engaged, stays ahead of software trends and turns them into real business value. I have loved every project we have shared.

    Tobi OladunjoyeProduct Designer
  • Yemmy understands the business side of software as well as the technology. He listened to the challenges we face every day, understood the metrics that matter to us, and delivered a platform that made the most difficult parts of our work simple. Our processes now run smoothly, and he made the whole experience easy for our team.

    Delia ToloaSIL Coordinator, NDIS Provider
  • Bringing Yemmy in on a contract was a great call. He led design and oversaw key parts of the engineering on our crypto and fintech products, always with a calm and thoughtful approach. His real strength is resilience: when the work gets hard, he keeps building and keeps everyone moving forward. A great person and a partner you can rely on.

    Pedro ChibuzoCEO, Kochure Technology

About

Designing for government, care and finance.

I'm Oluwayemi Akinbande, a Senior Service & UX Designer based in Calgary, Alberta. I have seven years of experience across fintech, healthcare, energy and SaaS, and I specialise in services that are funded by government, regulated, or used by the public.

I do my best work on the systems behind a service: intake forms that hold up in an audit, operations platforms a whole organisation runs on, and design systems that teams keep using after handoff. I plan the service and its structure before the screens, and I stay with the team until launch.

Open to work

Senior Service & UX Design roles.

Freelance or contract work too.

Based
Calgary, Alberta, Canada
Standards
WCAG 2.2 AA, design tokens, component libraries, design governance
Sectors
Government-funded care, digital government, healthcare, enterprise CRM and operations platforms, fintech, energy, SaaS