Work/Luca

Luca, bookkeeping for small business owners

A bookkeeping app for small business owners in Nigeria. Record sales and expenses, track who owes you, and manage stock, even with little or no internet.

Client
Luca
Industry
FintechSmall business
Role
Product design lead
Services
UX researchUX flowsMobile app designWeb app and adminPrototyping
Timeline
2021 to 2022
Status
Live

What was designed

  • ForSmall business ownersMicro and small businesses across Nigeria
  • CoversSales, expenses, debts and stockAll in one app
  • PlatformsMobile app, web app and adminPlus a landing page
  • WorksWith little or no internetBuilt to use very little data
  • My roleProduct design leadResearch, UX flows, UI design and prototypes
  • Timeline2021 to 2022UX flows mapped in 2021

The home screen answers the first question

How much did I sell today? Total sales sit at the top. Sell and Buy are one tap away. Every payment in or out is listed with its time and method.

Home: total sales, Sell and Buy, and every transaction with its time and channel
Selling: the home screen, a sale with products and a customer, and the invoice it produces
Wallet: the balance, a bank transfer to fund it, and the ways to deposit
Customers: the total due to you, and who owes whom
Products: the list, editing a product with its market and sell price, and deleting one
Electricity: the form, choosing a provider, and choosing a meter type

A shop's books

Everything a small shop keeps track of: sales, expenses, debts, stock and bills.

Everyday bookkeeping

Twenty-eight everyday tasks Luca handles, from recording a sale to paying for electricity

How I got there

  • Interviews and surveys

    I spoke with business owners about how they keep their books today and where it goes wrong.

  • UX flows

    In 2021 I mapped every flow in Whimsical: sign-up and PIN, selling and buying, customers, stock, invoices and the wallet.

  • Design and prototypes

    I designed the app in Figma and turned the key flows into clickable prototypes.

  • User testing

    I tested each flow with business owners over several rounds.

What changed

  • 50%more accurate records
  • 30%less time spent on bookkeeping
  • 80%of users kept using the app

Figures from the original Luca case study.

Status

Live at luca.africa

Built for micro and small businesses across Nigeria, on the phone they already use.

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